Understanding the Premium Audit Process

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Established in 1914 by the state legislature, State Fund is California's most reliable provider of workers' compensation insurance and a vital asset to California businesses. State Fund supports California's entrepreneurial spirit and plays a stabilizing role in the economy by providing fairly priced workers' compensation insurance, helping California employers keep their workplaces safe, and restoring injured workers.

Claims Management

Date/Time: Thursday 8/11/2022, 1:00 PM to 2:00 PM (Date was changed from 6/7/2022)

Understanding the workers’ compensation claims process can sometimes be daunting. To assist employers, our claims professionals have created a presentation to provide you an overview of the life of a workers' compensation claim.

  • What to do when an employee is injured
  • How to report a claim to State Fund
  • Medical Provider Network – MPN
  • The stages of the claims process
  • Medical Cost Containment
  • Temporary and Permanent Disability
  • Return to Work
  • What you can do to control claims costs

Join us for a 40-minute presentation and Q&A session.

Our Employer Education webinars are open to all California employers
and insurance brokers.

Webinar Presentation Slides (PDF)



Talia Conlee

Talia Conlee, Senior Claims Liaison - Los Angeles Region

Talia serves as a Senior Claims Liaison for the Los Angeles Region, assisting employers and our broker partners. She has more than 6 years of experience as a workers’ compensation claims adjuster in multiple specialties. Talia also trains new State Fund employees in the use of our internal claims systems and procedures.

Carol Jones

Carol Jones, Senior Claims Liaison – Central Valley Region

Carol has been with State Fund for over 30 years, holding various positions throughout the organization. She has extensive claims adjusting experience, including 6 years as an AOE/COE investigator. Carol enjoys developing and presenting educational trainings for insurance brokers, California employers and State Fund employees.

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