Understanding the Premium Audit Process

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Established in 1914 by the state legislature, State Fund is California's most reliable provider of workers' compensation insurance and a vital asset to California businesses. State Fund supports California's entrepreneurial spirit and plays a stabilizing role in the economy by providing fairly priced workers' compensation insurance, helping California employers keep their workplaces safe, and restoring injured workers.

Claims Management

Understanding the workers’ compensation claims process can sometimes be daunting. To assist employers, our claims professionals have created a presentation to provide you an overview of the life of a workers' compensation claim.

  • What to do when an employee is injured
  • How to report a claim to State Fund
  • Medical Provider Network – MPN
  • The stages of the claims process
  • Medical Cost Containment
  • Temporary and Permanent Disability
  • Return to Work
  • What you can do to control claims costs

Our Employer Education webinars are open to all California employers
and insurance brokers.

Webinar Presentation Slides (PDF)



Talia Conlee

Talia Conlee, Senior Claims Liaison - Los Angeles Region

Talia serves as a Senior Claims Liaison for the Los Angeles Region, assisting employers and our broker partners. She has more than 6 years of experience as a workers’ compensation claims adjuster in multiple specialties. Talia also trains new State Fund employees in the use of our internal claims systems and procedures.

Carol Jones

Carol Jones, Senior Claims Liaison – Central Valley Region

Carol has been with State Fund for over 30 years, holding various positions throughout the organization. She has extensive claims adjusting experience, including 6 years as an AOE/COE investigator. Carol enjoys developing and presenting educational trainings for insurance brokers, California employers and State Fund employees.

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