Claims Management

Understanding the workers’ compensation claims process can sometimes be daunting. To assist employers, our claims professionals have created a presentation to provide you an overview of the life of a workers' compensation claim.

• What to do when an employee is injured
• How to report a claim to State Fund
• Medical Provider Network – MPN
• The stages of the claims process
• Medical Cost Containment
• Temporary and Permanent Disability
• Return to Work
• What you can do to control claims costs

Our Employer Education webinars are open to all California employers
and insurance brokers.

Webinar Presentation Slides (PDF)

Panelists:

Talia Conlee, Senior Claims Liaison - Los Angeles Region

Talia serves as a Senior Claims Liaison for the Los Angeles Region, assisting employers and our broker partners. She has more than 6 years of experience as a workers’ compensation claims adjuster in multiple specialties. Talia also trains new State Fund employees in the use of our internal claims systems and procedures.

Carol Jones, Senior Claims Liaison – Central Valley Region

Carol has been with State Fund for over 30 years, holding various positions throughout the organization. She has extensive claims adjusting experience, including 6 years as an AOE/COE investigator. Carol enjoys developing and presenting educational trainings for insurance brokers, California employers and State Fund employees.