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Medical Providers
Information for Medical Providers

Medical Providers

State Fund is featuring a new “virtual assistant” on our website, allowing you to get your most frequently asked medical billing questions answered quickly 24/7.

Our virtual assistant bot can pull up your specific information using a claim number, date of service, or other account information.

You can enter multiple inquiries at one time to get information automatically about:

  • Bill Status/Payment information
    • Courtesy copy of your Explanation of Review (EOR)
  • Finding out if a lien settlement check has issued and when
  • Updating your address
  • Getting a Utilization Review (UR) fax number

Ready to get started? Click on the orange chatbot icon * below to start your automated response conversation.

* The virtual assistant functions best on a desktop or laptop computer.

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