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Requesting Authorization for Treatment

As a medical provider, we know caring for patients is your first priority. Here’s what you need to know to make the process as simple as possible.

Requirements

Parts of the California Code of Regulations (CCR) dictate how you request authorization for treatment. Simply put, you must:

  • Make your request in writing for a specific course of proposed medical treatment (CCR 9792.6.1 (t)).
  • Use DWC Form RFA “Request for Authorization” (CCR 9792.6.1 (t)(1) and CCR 9785.5).
  • Identify both the employee and yourself (the provider); identify with specificity the recommended treatment or treatments; provide documentation substantiating the need for the requested treatment (i.e. DLSR 5021, PR-2, or narrative report per instruction on the form CCR 9792.6.1(t)(2)).
  • Sign your request (as the treating physician) and submit it via mail or fax it to the number below. 

Additional information about the required forms and access to them is available at the California’s Department of Industrial Relations’ website, Division of Workers’ Compensation page.

To request treatment authorization via fax, please send your request for authorization (RFA) to the dedicated UR fax number of the Regional Office handling the claim.

State Fund Regional Office

Dedicated UR Fax #

Bakersfield

(707) 646-6801

Bay Area Claims Services - Pleasanton

(707) 646-6291

Eureka State Contracts

(707) 646-2682

Fresno

(707) 646-6592

Inland Empire Claims Services - Riverside

(707) 646-6020

Los Angeles Claims Services - Monterey Park

(707) 646-2649

Major Case Operations

(707) 646-2683

Major Case Operations State Contracts

(707) 646-2690

Orange County Claims  - Santa Ana

(707) 646-2462

Redding

(707) 646-6939

Riverside State Contracts

(707) 646-0738

Rohnert Park State Contracts

(707) 646-0584

Sacramento State Contracts

(707) 646-0438

Santa Ana State Contracts

(707) 646-0826

Stockton

(707) 646-8125

Vacaville State Contracts

(707) 646-2681

UR Connected Relaunch

UR Connected is closed while we work on enhancements to improve the user experience and functionality for our medical providers. Enhancements will include treatment requests and authorization decisions being completed via an Electronic Medical Record (EMR) integration. This will expedite provision of medical care to injured employees by allowing medical providers to submit treatment requests and receive immediate authorization decisions at the point of care. If you’d like more information about UR Connected contact SCIFMPN@scif.com.

 

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