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Medical Providers
Information for Medical Providers

Medical Providers

State Fund has enhanced our “virtual assistant”, allowing you to get your most frequently asked medical billing questions answered quickly 24/7.

You can enter multiple inquiries at one time to:

  • Obtain claim number and claim information
  • Obtain bill status/payment information
  • View and print an explanation of review (EOR)
  • Get a utilization review (UR) fax number
  • Find status of a lien settlement, when the check has issued, and where it was sent
  • Update your address
  • Access a “click to chat” feature between the hours of 7:30 am – 5:00 pm for live online assistance in the event that the automated system does not have the information you need

Ready to get started? Click on the orange virtual assistant icon* below to start your automated conversation.

* The virtual assistant functions best on a desktop or laptop computer.

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