Filing a claim quickly after a workplace injury occurs can help ensure any needed treatment can be provided timely, which will improve outcomes for the injured worker.
If you are the injured worker, we have developed resources to assist you in the claims process.
Ready to file a claim now? Log in and file using State Fund Online.
In addition to ensuring the best outcome, some steps are required to be completed within certain timeframes after a work injury occurs or is known.
Immediate treatment of the injury could include calling 911, providing first aid, and/or sending the injured worker to a physician in State Fund’s Medical Provider Network or their predesignated physician.
If you need assistance finding a physician or scheduling an appointment, you can contact our Medical Access Assistants, Monday through Saturday, 7 AM to 8 PM.
File through State Fund Online.
Claims can be filed any time 24/7. Besides filing a claim, State Fund Online provides tools to manage your claim and communicate directly with your claims adjuster.
If you bound your policy with us through www.StateFundDirect.com, you will use the username and password you created there to access State Fund Online.
See our guides on How to Register for State Fund Online, How to File a Claim on State Fund Online, and How to Manage Your Claim in State Fund Online, for more information.
Call our customer support line, at (888) 782-8338, Monday through Friday, 7:30 AM to 5:30 PM. Our staff will complete the paperwork on your behalf right over the phone and immediately assign a claim number to your case. We will refer you to a physician and will provide you written copies of all documents by mail or fax.
Our Claim Kit provides more detail about these forms and the instructions for completing them.