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Customer Support
(888) 782-8338
Established in 1914 by the state legislature, State Fund is California's most reliable provider of workers' compensation insurance and a vital asset to California businesses. State Fund supports California's entrepreneurial spirit and plays a stabilizing role in the economy by providing fairly priced workers' compensation insurance, helping California employers keep their workplaces safe, and restoring injured workers.



File a Claim

Filing a claim quickly after a workplace injury occurs can help ensure any needed treatment can be provided timely, which will improve outcomes for the injured worker.

If you are the injured worker, we have developed resources to assist you in the claims process.

Ready to file a claim now? Log in and file using State Fund Online.

In addition to ensuring the best outcome, some steps are required to be completed within certain timeframes after a work injury occurs or is known.

Getting treatment for your injured worker

Immediate treatment of the injury could include calling 911, providing first aid, and/or sending the injured worker to a physician in State Fund’s Medical Provider Network or their predesignated physician.

If you need assistance finding a physician or scheduling an appointment, you can contact our Medical Access Assistants, Monday through Saturday, 7 AM to 8 PM.

Three ways to file a claim

Online

File through State Fund Online.

Claims can be filed any time 24/7. Besides filing a claim, State Fund Online provides tools to manage your claim and communicate directly with your claims adjuster.

If you bound your policy with us through www.StateFundDirect.com, you will use the username and password you created there to access State Fund Online.

See our guides on How to Register for State Fund Online, How to File a Claim on State Fund Online, and How to Manage Your Claim in State Fund Online, for more information.

Over the phone

Call our customer support line, at (888) 782-8338, Monday through Friday, 7:30 AM to 5:30 PM. Our staff will complete the paperwork on your behalf right over the phone and immediately assign a claim number to your case. We will refer you to a physician and will provide you written copies of all documents by mail or fax.

Fax

 Complete these claims forms and submit by fax to (800) 371-5905.

Our Claim Kit provides more detail about these forms and the instructions for completing them.

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