Broker Services and Contact Information

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Customer Support
(888) 782-8338
Established in 1914 by the state legislature, State Fund is California's most reliable provider of workers' compensation insurance and a vital asset to California businesses. State Fund supports California's entrepreneurial spirit and plays a stabilizing role in the economy by providing fairly priced workers' compensation insurance, helping California employers keep their workplaces safe, and restoring injured workers.

Broker Services and Contact Information

Call center workers

We have a variety of services designed to offer assistance and support when you need it. Below are all the ways you can contact us:

Broker Portal
Our Broker portal saves you time and money. Through State Fund Online you can:

  • Submit new business applications
  • Access policy, claims and quotes information
  • View commission reports and statements
State Fund Online
To obtain an account, call the Broker Relations Team at (800) 834-2393

To chat with one of our representatives,
log into State Fund Online and click the chat bubble at the bottom of the screen.
Monday – Friday, 8:00 AM to 5:00 PM

Broker Relations Team
Our broker specialists are standing by to answer your questions on these topics:

  • Commissions and Statements
  • Commission rate changes and payment schedules
  • Change of address and other information
(800) 834-2393
Monday – Friday, 8:00 AM to 5:00 PM

Broker of Record and Broker of Service
The BOR desk can help to answer questions related to your broker of record and broker of service requests, including:

  • When your request was received
  • Processing of request
  • Questions regarding new business submissions
(888) 302-3540
(888) 302-3538 Fax

Claims Reporting
(Insured and California State Agencies)

(888) 782-8338
(800) 371-5905 Fax

Standard Payment Address
Use this address for:

  • Newly bound policies
  • Non-urgent payments
  • Payroll reports

State Fund
P.O. Box 51092
Los Angeles, CA 90051-5392

Overnight Payment Address
Use this address for:

  • Certified mail
  • Express mail
  • Overnight mail
Lockbox Service #0107441
3440 Flair Drive
El Monte, CA 91731-2823

For any other questions, you can speak to one of our customer service support representatives at (888) 782-8338.


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