Broker Services and Contact Information

We have a variety of services designed to offer assistance and support when you need it. Below are all the ways you can contact us:

Broker Portal Our Broker portal saves you time and money. Through State Fund Online you can: Submit new business applications Access policy, claims and quotes information View commission reports and statements	State Fund Online To obtain an account, call the Broker Relations Team at (800) 834-2393 LIVE CHAT To chat with one of our representatives, log into State Fund Online and click the chat bubble at the bottom of the screen. Monday – Friday, 8:00 AM to 5:00 PM
Broker Relations Team Our broker specialists are standing by to answer your questions on these topics: Commissions and Statements Commission rate changes and payment schedules Change of address and other information	brokeradministration@scif.com (800) 834-2393 Monday – Friday, 8:00 AM to 5:00 PM
Broker of Record and Broker of Service The BOR desk can help to answer questions related to your broker of record and broker of service requests, including: When your request was received Processing of request Questions regarding new business submissions	bordesk@scif.com (888) 302-3540 (888) 302-3538 Fax
Claims Reporting (Insured and California State Agencies)	(888) 782-8338 (800) 371-5905 Fax
Standard Payment Address Use this address for: Newly bound policies Non-urgent payments Payroll reports	State Fund P.O. Box 51092 Los Angeles, CA 90051-5392
Overnight Payment Address Use this address for: Certified mail Express mail Overnight mail	Lockbox Service #0107441 ATTN: STATE COMPENSATION INSURANCE FUND 3440 Flair Drive El Monte, CA 91731-2823

For any other questions, you can speak to one of our customer service support representatives at (888) 782-8338.